People You Can Trust
Haven Management Group LLC. was founded to efficiently deliver premium hotel performance and to provide an above-market return on investment to its valued clients. We have evolved to be a 360-degree hotel services provider for our investors & clients. Our goals are aligned with each asset's stakeholder to deliver maximum revenues and profitability while maximizing asset value. In addition:
Our hotel management team has over 130 years of combined experience in developing, operating and maintaining properties.
Our Focus is to operate mid-size, full-service and upscale branded hotels throughout the southern United States.
We work with only the top hotel brands and various ownership groups in competitive markets and consistently outperform the competition
Our primary mission is to exceed the expectation of our guests, associates, and property partners/owner and build a leading hospitality company by providing excellence in the quality of hospitality services.
Our Texas-based company is dedicated to improving hotel performance through cost-effective operations, purchasing, sales and marketing programs and comprehensive training at the local level. We seek to excel in the deliverance of customer satisfaction through dedication, empowerment, ownership, and integrity of our guests, associates, and partners and property owners. We serve these three groups in the following ways:
Our Guests - to create an environment where our guests are appreciated and are provided a level of service that provides a memorable and lasting experience resulting in a lifetime of returning guests.
Our Associates - to respect and treat them as we want them to treat our guests they serve and to provide them with the necessary tools to maximize their job performance and opportunities for advancement.
Our Partners/Property Owner - to be relentless in our focus to generate top time revenue, bottom line profits and to create exceptionally satisfied guests by capitalizing on our years of success in superior hospitality management
Important to the success and growth of the company, our culture remains the critical source of our future. We strive to promote a positive culture throughout the organization by maintaining high standards in:
Integrity - we accept responsibility for our actions
Teamwork - we train the basics and expand upon that training to achieve more together
Consistency - continually drive performance and delivering exceptional results
Celebration - celebrate the successes of our properties and associates, both personal and professional.